Delivery Information

Fosse Meadows

Free Standard Delivery when you spend £65*

We deliver every Thursday and Friday throughout the year to Mainland UK, though this may differ during holiday periods. We’re pleased to say there is no minimum spend for deliveries!

We offer the following delivery services to Mainland UK through DPD

Tracked Delivery by 10.30am
Tracked Delivery by 12pm
Standard Tracked Delivery 8am – 6pm*
*Please be aware that delivery times may vary during these times due to COVID-19

Our delivery prices get better the more you add to your order

We deliver to the following Scottish Highlands postcodes on a Two Day Service at a flat rate of £15.95.

Standard Two Day Service* £15.95
*This means your delivery can take up to two days to deliver. It will arrive by Friday, but could get to you on Thursday. Please look out for your delivery notification from DPD.

Postcodes: AB31-AB99, FK17-FK21, PH15-PH19, IV, KA27-KA28, KW0, KW10-KW14, KW2-KW9, PA2-PA7, PH19-PH50.

FAQs

When and where do you deliver?

We make deliveries weekly on Thursday and Friday to the whole of mainland UK and parts of the Scottish Highlands.

Currently we cannot deliver to some parts of the Scottish Highlands and Islands, the Channel Islands, Isle of Man, Northern Island or anywhere offshore. These postcodes include:

KW15-KW17, HS, ZE, JE, GY, BT, IM

Can I collect?

You can collect from our Farm Gate on Thursdays for free. Please order and pay online in advance, by 9am Tuesday for collection of that week.

You can also collect from our markets for free. See which markets we are attending on our markets page and make your selection on the check-out. Orders must be made by 9am Thursday for any market collection of that week.

What is the cut-off for placing orders?

Last orders for UK delivery on a Thursday must be placed by 9am Tuesday of that week.

Last orders for UK delivery on a Friday must be placed by 9am Wednesday of that week.

Last orders for Farm Gate Pickup on a Thursday must be placed by 9am Tuesday of that week.

Last orders for Markets Pickup must be placed by 9am Thursday of that week.

Last orders for Scottish Two Day service must be placed by 9am Tuesday of that week.

Can I make changes to my order?

If you wish to make a change to your order please contact us as soon as possible. We’ll need a minimum of 3 working days before the delivery or pickup date of your order to make any changes to it.

We’ll let you know if the change is possible and if this affects the price of your order, the timing of supply etc. and ask you to confirm whether you wish to go ahead with the change.

How DPD’s delivery works

Once you have placed your order you will receive an order confirmation email from Fosse Meadows Farm.

When we print your delivery label (usually 1-2 days before your delivery date) you will receive a delivery confirmation email from DPD.

On the day your order is despatched you will receive a text or an email from DPD giving you your live tracking code and an estimated time of delivery. This text can be sent any time up to 11am on your delivery day.

Can I change my delivery time?

If your plans change and you’re not able to sign for your order, DPD offer a range of ‘in flight’ options such as: deliver to neighbour, have the parcel delivered to a safe place. Please follow the instructions given in your delivery confirmation sent by DPD. 

Can my order be left safe?

There is no need for you to be home when your delivery arrives. Just tell us somewhere safe to leave your order, like a shed, garage or porch. Simply pop your instructions in the delivery instructions box when you complete your order (maximum 50 characters).

What happens if my order doesn’t arrive?

If DPD has not delivered your order correctly, please get in contact with their help centre. They are the best people to contact as they can quickly and directly get in touch with local depots and drivers and chase your delivery. Call their team on 0121 275 0500 or visit their website here.

Please note while we endeavour to get your order to you in the stated time frame, Fosse Meadows Farm cannot be held responsible for our courier’s failure to deliver to the specified time due to adverse weather conditions or other circumstances beyond our control. In these instances, we will, however, make our best efforts to correct the problem. Please contact our us on 01858 88 1000 or email orders@fossemeadows.co.uk to discuss your concerns. 

Read our full Delivery Terms and Conditions here.